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Differences Between Healthcare Support Services, Caregiver Level 4 & Home-Based Care Support

The demand for skilled caregivers and clinical support staff is rising in Kenya as hospitals families and homecare providers seek qualified professionals. GoCare Training Institute offers three key programs that prepare learners for different roles within the healthcare system.

These include Healthcare Support Services HSS Level 5, Caregiver Level 4 and Home-Based Care Support HBCS Level 3. Each course serves a unique purpose and opens different career pathways.

1. Healthcare Support Services HSS Level 5

Healthcare Support Services is ideal for learners who want to work directly in clinical environments. The program equips students with skills in patient care procedures, vital signs monitoring, infection control, mobility support, equipment handling and ward assistance. Graduates qualify for KHPOA licensing and receive an international CNA certification which increases both local and global job opportunities.

GoCare students learning skills in patient care procedures
Places of Work
  • Public and private hospitals
  • Medical centres and outpatient units
  • Nursing homes
  • Rehabilitation and long-term care facilities
  • Doctors’ offices and specialty clinics
  • International CNA placements in countries such as the UK Canada Germany the USA etc

2. Caregiver Health Care Assistant Level 4

Caregiver Level 4 prepares learners to offer hands-on personal care to clients who require daily assistance. Training covers personal hygiene support feeding mobility assistance basic first aid patient observation medication reminders and communication with families and healthcare teams.

Learners also receive an international certification as Advanced HCA or CNA.

Certified Nursing Assistant students during patient handling practicals.
Places of Work
  • Home-based care settings
  • Elderly care homes
  • Assisted living facilities
  • NGOs and community health programs
  • Private hospitals for supportive roles
  • Disability support centres
  • Homecare agencies including GoCare Health Solutions

3. Home-Based Care Support HBCS Level 3

HBCS is the entry-level pathway for individuals who want a quick start in the caregiving field. The course focuses on essential support skills such as feeding grooming basic vitals home safety and companionship for elderly sick or disabled clients.

Learners can choose international certification options such as Professional Caregiver, HCA or CNA.

GoCare CNA students doing practical's in skills lab.
Places of Work
  • Private homes
  • Homecare agencies
  • Elderly care institutions
  • Community rehabilitation homes
  • Families needing basic health support
  • Entry-level caregiving jobs locally and abroad

Summary of Key Differences

  • Healthcare Support Services – is the most clinical and is best for students who want to work in hospitals and eventually advance into nursing or medical fields.
  • Caregiver Level 4 – offers a balance between home-based and facility-based care making it suitable for learners seeking flexible opportunities.
  • Home-Based Care Support – is the foundation course for quick entry into homecare roles with fast local and international placement possibilities.

GoCare Training Institute continues to provide accredited training hospital attachments and international certification options that give learners a strong professional advantage.

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What our Students Say

“GoCare is the place to be for y'all who seek professional healthcare training. I loved it here. Thank you to the teachers and all staff. God Bless you.” - Klavert Daniel
“The institute is very professional and organized. I acquired more than I anticipated. Your dedication, passion, and love to train are so amazing. Continue with the good and amazing work. I highly recommend the institution to other learners.” - James Wambui
“The best decision I did was to train with GoCare. They are the best training facility for the certificate and diploma medical and health courses. Best professional study, equipment, and guaranteed attachment. Go! Go! GoCare!” – Joseph Karani
“Training the best Caregiving and Home Care experts. I approve and recommend anyone who intends to take a course involving Caregiving and Home Care services.” - Loise Wairimu
“It was great being part of the GoCare Training Institute. I believe I'm now an expert. God bless you GoCare!” - Wycliff Mugwimi
“I fully recommend GoCare Training Institute 100%. Have faith, apply, join, and finish with a smile, never regret! And enjoy your fulfilling medical career thereafter.” – Cynthia Wambui
“I like the fact that the programs are all about learning how to help people, especially the people who are in need of health care. It’s all about giving back to the community. You get comprehensive skills in a short period of time.” - Susan Kimani
“You have played a great role in my life and now I am better than before. Thank you so much GoCare.” - Judith Arogo
“They gave me the best they could when I was training with them. GoCare is the place to be when you think of medical and healthcare careers training.” - Joyce Gathoni.
“I'd recommend everyone who wishes to do a health care course to study at GoCare Training Institute. It’s a very good training institution and the teachers are very friendly. Thank you.” - Peter Kamau
“The training was interesting and informative. Well detailed. Friendly lectures and staff. Registered and accredited by the government. GoCare you are the Best!” - Sir Ogada
“GoCare trainers are the best. They are pioneers who have Identified the need for caregiving, there is no other comparison with them.” – Ian Chege
“They have just what's needed for home best medical and health care Education. They also have very friendly and willing to help Fraternity.” - Vellah Chebet.
“This organization is really good and reliable.” – George Odhiambo
“An institution of excellence, growth, and advancement. For learners willing to expand their knowledge, get a chance for employment and soar higher in their careers, GoCare is the place to be.” – Grace Wanjiru
“Thanks for the training and the passionate tutors. I learned a lot and am ready to go take care of patients and offer community health services😊”- Florence Adipo
“The best school for learning health-related courses. They offer the best attachment also. This is the school you are looking for!” - Meet Veshi
“As a training institute for TVET courses, this place has been amazing. Top-notch lecturers who offer nothing but the best.” - Muthoni Njora
“I was trained at GoCare. It's a good school. Thank you!” – Fatma Hussein
“The best place to be, to grow, and nature your career. Thank you for the experience.” - Cecilia Mwangi
“Big up GoCare. A place everyone would wish to be trained.” - Judith Dutira
“I had first thought of training in another institution. But after completing the course at GoCare and now working, I value the knowledge and skills I acquired. I am forever grateful for that decision. Long live GoCare!” – Maureen Wafula
“The school fees at GoCare Training Institute is very affordable and fair. They also have options for installment payments. Compared to the quality training they offer and the many student support services they give you, I confirm value for money, and I will recommend the college any time.” – Nancy Njoroge

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